RESULTS & QUALITY

"I felt the whole experience was extremely well managed by the hospital. Having the op was almost a pleasure!"

"A fantastic, caring facility"

"Assuring some staff and systems in place! Excellent communication and teamwork, in combination with highly skilled and caring nurses and specialists made a most comfortable experience – thank you!"

"The staff were the best I have experienced for quite some time. I would be very happy to return if ever the need arises and have informed all my friends and family. Just fabulous."

"I was very impressed by the smooth running of the hospital. I was at all times treated with kindness."

Canberra Microsurgery is accredited with the Australian Council on Healthcare Standards. We participate in, and regularly report on, our clinical outcomes via their PIRT program. 

In additon we participate in a national benchmarking program run by QPS that allows a comprehensive review of clinical and business parameters. QPS also offers a mechanism of measuring Patient Satisfaction through way of a survey that is distributed to patients post-operatively.

Clinical Outcome Reports

QPS

QPS Benchmarking Q3 2022 - Q2 2023.pdf [PDF Document, 194.6 KB]

QPS Benchmarking Q1 2022 - Q2 2022.pdf [PDF Document, 175.27 KB]

ACHS

Australian Council on Healthcare Standards Clinical Outcomes 1H 2023.pdf [PDF Document, 128.5 KB]

Australian Council on Healthcare Standards Clinical Outcomes 2H 2022.pdf [PDF Document, 119.9 KB]   

Australian Council on Healthcare Standards 2021.pdf [PDF Document, 642.75 KB]

Australian Council on Healthcare Standards 2020.pdf [PDF Document, 643.79 KB]

ACSQHC

Australian Commission on Safety and Quality in Health Care Survey 2022.pdf [PDF Document, 259.62 KB] 

Australian Commission on Safety and Quality in Health Care 2021.pdf [PDF Document, 82.3 KB]

Australian Commission on Safety and Quality in Health Care 2020.pdf [PDF Document, 81.98 KB]

Patient Satisfaction

Patient Experience Survey Scorecard 2023.pdf [PDF Document, 138.89 KB]

 Patient Experience Survey Scorecard 2022.pdf [PDF Document, 259.62 KB]

We are proud members of Day Hospitals Australia and the Australian Private Hospital Association, vital links for industry updates and resources, keeping Canberra Microsurgery at the forefront of healthcare.